Contact Us – Astronaut Crash Game
Need Help?
Have a question about your account, a payout, or game features? Our dedicated support team is here to assist. We pride ourselves on fast, clear responses—no bots, no delays.
How to Reach Us
Choose the method that works best for you:
- Email: Send your inquiry to support@astronautcrashgame.com anytime.
- Live Chat: Click the chat bubble inside the game for instant help.
- Contact Form: Fill out your name, email, and message on our website’s form.
Support Availability
We’re online 24/7, 365 days a year—including holidays—because real money gaming never stops. Expect a response within a few hours, even during peak times.
Before You Reach Out
Save time by checking our FAQ section first—it covers common topics like withdrawals, bonuses, and technical issues. If you don’t find an answer, we’re still just a message away.
FAQ
What is the average response time?
Our team aims to reply to all support requests within 2–4 hours. Complex issues may take up to 24 hours, but we’ll keep you informed at every step.
Which languages do you support?
We currently offer support in English and Hindi. Additional language assistance is available via email—just mention your preferred language in your message.
Can I track my support ticket?
Yes. After you submit a request, you’ll receive a ticket number by email. Use this number to check the status of your inquiry at any time.
What information should I include?
For faster resolution, please provide your account username, a detailed description of the issue, and any relevant screenshots or transaction IDs.
Is live chat secure?
Absolutely. Our live chat uses the same bank‑grade encryption as the rest of the platform. Your data and conversations remain private and protected.
What if I have feedback or suggestions?
We value your input. Feel free to send any feedback or feature requests via email or the contact form. Your ideas help us improve Astronaut Crash Game for everyone.